Terms of service
The “Terms”
By using this website you agree to be bound by these Terms. The Terms apply to all users of this website, and to all purchases of goods and services from the Whanganui Distilling Company Ltd t/a Papaiti Gin (we/us). If you do not accept these Terms, then please refrain from using this website.
We may amend the Terms at any time by updating them on this website. The amended Terms will take immediate effect upon publication, and by continuing to access the website you agree to be bound by the amended Terms.
Your Information
In order to purchase products you will be asked to provide some personal information (e.g. name, delivery address, phone number, email address). Please refer to our Privacy Policy to review our policy on these matters.
Ordering
We remain the owner of the product that we supply to you until we have received payment in full for the product, including AfterPay orders. All prices are listed in New Zealand dollars and must be paid for in New Zealand dollars. All prices include GST. No contract for the sale and purchase of products will be formed, or variation or cancellation made, until we confirm acceptance of your order, variation, or cancellation.
We reserve the right to update prices at any time, which may update real time prices at checkout. Prices may also vary between Papaiti Gin sellers.
The product is at your risk as soon as it is delivered to you. Delivery will be deemed to have been made when it is left at the address nominated in your order, or when a “Card to Call” delivery slip has been left at that premises. All our shipments are sent with ‘Signature Required’ service.
We supply premium products and endeavour to ensure that these leave the Distillery in good condition. We use third parties to deliver our products so please contact us immediately if our product has been damaged in transit.
We will re-deliver, replace or refund the product (at our option) if the delivery was incorrectly addressed but we take no such responsibility if you gave an incorrect or insufficient address, or if there was no delivery due to the premises having no safe access point.
Cancellations & changes
Should you wish to change or cancel your order, you must contact us as soon as possible. We generally ship all orders within 24 hours of receipt and we cannot change or cancel an order after it leaves the Distillery.
Delivery & Returns
Please see our Delivery & Returns page for more information.
Legal Age
By law we cannot sell or supply alcohol to persons under the age of 18 years. When you place an order for alcohol you confirm that you, and the recipient, are both aged 18 years or over. Proof of ID may be requested at the time you place your order or at the time of delivery.
Third Party Links
This website may contain links to other sites on the internet that are owned and operated by third parties. We are not responsible for the operation of, or the content on, any such site.
Copyright & Intellectual Property
All of the content included on this website, including, but not limited to, trademarks, text, graphics, logos, icons, images, and software is the property of The Whanganui Disitilling Company Ltd t/a Papaiti Gin. You may access, view and print the content on this site only for informational and non-commercial purposes. No part of this site may be distributed or copied for any commercial purpose.
Gift Vouchers
Prepaid gift certificates/vouchers are redeemable for goods sold by us. Lost or stolen vouchers are the responsibility of the holder. Gift vouchers cannot be redeemed for cash (including any partly used gift voucher balance). Gift cards expire 12 months after the date that they were issued.
Gin Crafting Experiences & other events
Reservations (‘Bookings’) are required for Gin Crafting Experiences (‘GCE’),
private tastings and bespoke events. GCE can be booked online on our website
https://papaitigin.co.nz/products/gin-crafting-class-with-papaiti-gin all other
events require sending an email or calling us.
For events not booked through our website, an invoice will be issued and the date will be reserved until the date the payment is due. Non-payment or delayed payment of the invoice may result in the date being released for other enquiries. We always try to offer alternative dates if this happens but we can't guarantee availability especially during peak season (October-March).
Gin Crafting Experiences and bespoke events are non-refundable, however they
can be rescheduled if given at least 24 hours notice. Private tastings including a
platter will incur the cost of the platter if not canceled within 48 hours of the
tasting.
Liability
To the extent permitted by law, all express or implied conditions and warranties in connection with the website, the service and sale of any products are excluded. We do not exclude liability under any condition or warranty which cannot be excluded by law. In those circumstances, to the extent permitted by law, we expressly limit our liability for breach of a condition or warranty implied by virtue of any law at our option to: the replacement of the product; or the supply of equivalent products; or making a full refund to you for the price of those goods or services. We will not, in any case, be liable for any consequential or special damages, including loss of business profits, nor will we be in any way responsible for any losses, damages, costs or other consequences (direct or indirect) arising from any delay in delivery.
We reserve the right to refuse access to the website, terminate accounts, remove or edit content (without notice), or cancel orders (without charge to you) at our discretion. We will endeavour to supply you with the goods or services ordered, but we will not be liable to any person if we decline to fulfil, or are unable to fulfil, an order. We reserve the right to substitute items in your order for goods of equal or greater value.
Dispute
These Terms, and any matters or disputes connected with this website or service, will be governed by the laws of New Zealand and will be dealt with by the New Zealand courts.
Liquor License
36/OFF/003/2022, expires on 26 January 2027.
Special Terms
Most (if not all) Papaiti Gin promotions and competitions have special terms and conditions attached which will apply in conjunction with (and not in substitution for) these terms. Your entry into any promotion or competition will be subject to your acceptance of these terms and any special terms of that promotion or competition. In the event of any inconsistency between these terms and any special terms and conditions, the special terms and conditions will prevail for the particular promotion or competition.
Amendments
We may amend these terms from time to time. We suggest that you revisit this site periodically to review the current terms. By continuing to use this site, you are deemed to have agreed to the amended terms.
Contact Us
If you have any concerns about material which appears on our Site, please contact us at info@papaitigin.co.nz